Privacy Policy

1. Who we are

This website is operated by Solitus Consulting Pty Ltd (“Solitus”, “we”, “our” or “us”). If you have any questions about this Privacy Policy or about how your information is handled, you can contact us at info@solitus.com.au.

2. What information we collect

We may collect personal information that you choose to provide to us through this website, including through our contact form or by email.

• your name
• your email address
• your phone number
• your organisation and role
• details you include in your enquiry or correspondence

We may also collect limited technical information such as browser, device or usage data through standard website and hosting logs.

3. How we collect information

We generally collect personal information directly from you when you:

• submit an enquiry through our website contact form
• email us directly
• otherwise correspond with us about our services

4. Why we collect and use your information

We collect and use personal information for purposes reasonably connected with operating this website and responding to enquiries about our services.

• responding to your enquiry
• communicating with you about a potential engagement
• assessing whether our services are relevant to your circumstances
• administering and improving our website and enquiry process
• maintaining business records and communications

5. Contact form processing

Our website contact form is processed through Formspree, a third-party form handling service. When you submit the contact form, the information you enter may be transmitted to and processed through that service so the enquiry can be forwarded to us and managed properly.

We recommend that you do not include highly sensitive personal information, financial account details, passwords, or confidential information in a website contact form unless it is clearly necessary and you are comfortable doing so.

6. Disclosure of personal information

We do not sell personal information. We may disclose personal information where reasonably necessary to operate our website, manage enquiries, or comply with legal obligations.

• to website, email, hosting, or form service providers that support our operations
• to professional advisers where reasonably required
• where required or authorised by law

7. Data security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including for responding to enquiries, maintaining business records, resolving issues, and meeting legal or regulatory obligations.

9. Access and correction

If you would like to request access to personal information we hold about you, or ask us to correct information that you believe is inaccurate, incomplete, or out of date, please contact us at info@solitus.com.au.

10. Third-party websites

This website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any updated version will be published on this page and will take effect from the date it is posted.

12. Contact us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Solitus Consulting Pty Ltd
Email: info@solitus.com.au